DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

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2,696 Reviews

11711 Katy Fwy., Houston, Texas 77079

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4.8

2,696 Reviews

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SALES VISIT - NEW

My salesman, Chief, was fantastic. Friendly, knowledgable and patient with my very busy 4 year-old that was with us. He helped us narrow down the perfect Tahoe for our needs. I would recommend knowledgable and patient with my very busy 4 year-old that was with us. He helped us narrow down the perfect Tahoe for our needs. I would recommend Chief, at Mac Haik Chevy, to anyone looking for a new Chevrolet. Thanks Chief! More

SALES VISIT - NEW

7/11/12: Mac Haik manager Joe Mahlow posted an ad on craigslist for a 2012 Tahoe for $31,995 7/10/12. I called just before closing on 7/10 to ask about the car. Joe Mahlow was short with us and quickl craigslist for a 2012 Tahoe for $31,995 7/10/12. I called just before closing on 7/10 to ask about the car. Joe Mahlow was short with us and quickly passed us to a salesman, I think his name was JonathanTeodora. Jonathan confirmed the car was in stock, it was an LT model, and it was $31,995. We set up an appointment for the next morning, 7/11, when they opened at 0900. So between 9pm and 9am they were closed. When we arrived Jonathan met us in the lobby and asked us to hold on while he was scrambling around. He then drove us all over the lot but the car was no where to be found. He met with Joe Mahlow when we returned from looking over the lot. After 10 minutes or so Jonathan returned from a meeting with Joe and said the car was sold to someone else(during the preceeding 12 hours when their dealership was closed) but they had other cars, none of which were even close to the price of the one we inquired about. I will never set foot in a Mac Haik dealersip again, and will advise anyone to steer clear of those guys. They are very unprofessional and I believe dishonest. Regards. More

SALES VISIT - NEW

Walked in with 90 percent pre approval from my credit union. When I was not able to come up with the 10%. They went and got me financed for my car with bout the same payments that I was going to get it union. When I was not able to come up with the 10%. They went and got me financed for my car with bout the same payments that I was going to get it from the credit union. More

SALES VISIT - NEW

This dealership is the picture of dishonesty and predatory sales processes. I cant believe Chevrolet allows their name to be associated with this business. My experience here was infuriating from th predatory sales processes. I cant believe Chevrolet allows their name to be associated with this business. My experience here was infuriating from the start. The salesman I set an appointment with (dealership confirmed on the morning of the appointment) was on "vacation" when I arrived for my appointment. The specific vehicle I was interested in, and had verified with the dealership the day of the appointment, was not there and they didn't seem concerned at all that a $55k vehicle was missing. I even called the sales department from the parking lot of the dealership and they again assured me the specific vehicle stock number I was looking for was there. The whole thing was a bait and switch. Chevy needs to roll all of the cars off of this lot and bring in tanker trucks of SNAKE OIL, that's the only thing Mac Haik is interested in selling. I bought a new Tahoe LTZ the next day from a dealer with integrity, Classic Chevy in Sugarland. I only gave Mac Haik one star because It wont let me give them zero. More

SALES VISIT - NEW

I was in the market for a new truck so I stopped by the dealership and talked with a salesman. He took my car to the used car department to get a trade amount and when he returned he offered me $4000 less dealership and talked with a salesman. He took my car to the used car department to get a trade amount and when he returned he offered me $4000 less than I ended up getting at another dealer. Told me there was no way he could make a deal happen if I didnt put down atleast $5000. He didnt ask me to come inside and never showed me a vehicle. I went to a different dealership and got $4000 more for the trade and was able to purchase a vehicle with no money down. Clearly Mac Haik didnt want my business so I took it elsewhere. More

SALES VISIT - NEW

Vety happy with my overall experience with Mac Haik Chevrolet. From the minute I walked in the door, any anxiety I had prior to meeting with them was completely gone. Absolutely no pressure and made me Chevrolet. From the minute I walked in the door, any anxiety I had prior to meeting with them was completely gone. Absolutely no pressure and made me believe that not all dealers are the same. Really happy that I decided to buy my car from them. More